Alternative Inbox
It’s like a spam inbox, but for unwanted Facebook friend requests.
We identified that Facebook users in India, specifically women, would receive many friend requests they didn’t want. Seeing these requests in the main friending surface would make users feel uneasy and anxious. After running a series of tests and UXR, we launched the final experience, design, and flow to a cohort of users in India who use the Facebook app on Android (2021).
We tested different variants of “Other Requests” and different placements of this entry point before we landed on this content and design.
I wrote the descriptive content for this surface. This content underwent extensive review with privacy stakeholders, localization experts, and rounds of UX research with women in India.
These images are design mocks.